Overview
My Homes Construct Ltd ("we", "us", "our") is a New Zealand registered company providing home construction, renovation, roofing, painting, decking, fencing, and civil construction services across Auckland. Our registered address is 84B West Harbour Drive, West Harbour, Auckland 0618.
We are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information in accordance with the New Zealand Privacy Act 2020 and its 13 Information Privacy Principles (IPPs).
🇳🇿 New Zealand Privacy Act 2020: This policy has been prepared in compliance with the Privacy Act 2020 (NZ), which governs how organisations collect, use, store, and disclose personal information about individuals.
By using our website at myhomesconstruct.co.nz or engaging our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services or website.
Information We Collect
We collect personal information that is necessary for us to provide our services. We only collect information that is directly relevant to our business activities.
Information You Provide Directly
- ›Full name and contact details (phone number, email address, residential address)
- ›Project details, scope of work, site address, and property information
- ›Quote request information and service preferences
- ›Payment and billing information (processed securely via third-party providers)
- ›Feedback, reviews, and communications with our team
- ›Job application details if you apply for a position with us
Information Collected Automatically
- ›IP address, browser type, and device information when you visit our website
- ›Pages viewed, time spent, and navigation paths on our website
- ›Referral source (how you found our website)
- ›Location data (city/region level only, not precise GPS location)
- ›Cookie data and website usage analytics (see Cookies section below)
Sensitive Information
We do not intentionally collect sensitive information (as defined by the Privacy Act 2020) such as health information, ethnicity, or religious beliefs unless it is directly relevant to providing a specific service and you have provided it voluntarily.
How We Use Your Information
We use the personal information we collect for the following purposes, all of which are directly related to the services we provide:
- ›Responding to your enquiries, quote requests, and service bookings
- ›Preparing, delivering, and following up on quotes and estimates
- ›Scheduling site visits, project management, and service delivery
- ›Processing payments and managing accounts
- ›Sending project updates, invoices, and relevant communications
- ›Improving our website, services, and customer experience
- ›Complying with legal obligations under New Zealand law
- ›Sending occasional marketing communications (only if you have opted in)
- ›Assessing job applications if submitted
📧 Marketing: We will only send marketing communications where you have given consent. You can unsubscribe at any time by emailing info@myhomesconstruct.co.nz or using the unsubscribe link in any email we send.
We will not use your personal information for any purpose that is incompatible with the purpose for which it was collected, without first seeking your consent.
Storage & Security
We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction.
- ›Data is stored on secure servers located within New Zealand and/or Australia
- ›SSL/TLS encryption is used for all data transmitted through our website
- ›Access to personal information is restricted to authorised personnel only
- ›Regular security assessments and staff training on data handling
- ›Payment information is handled by PCI DSS-compliant processors and is never stored on our systems
🔴 Data Breach: In the event of a notifiable privacy breach under the Privacy Act 2020, we will notify the Office of the Privacy Commissioner and affected individuals as required by law, as soon as practicable.
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by New Zealand law. Project records are generally retained for 7 years for accounting and warranty purposes.
Your Rights (Privacy Act 2020)
Under the New Zealand Privacy Act 2020, you have important rights regarding your personal information. We are committed to upholding these rights.
To exercise any of these rights, please contact us at info@myhomesconstruct.co.nz or write to us at our registered address. We will respond to requests within 20 working days as required by the Privacy Act 2020.
Children's Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take steps to remove that information.
Third-Party Links
Our website may contain links to third-party websites, such as supplier websites, review platforms, or social media pages. This Privacy Policy applies only to our website and services. We have no control over, and assume no responsibility for, the content or privacy practices of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or New Zealand law. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Significant changes will be communicated to you directly where we hold your contact details.
Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
Contact & Complaints
If you have questions about this Privacy Policy or how we handle your personal information, please contact our Privacy Officer:
🏛️ Complaints: If you are not satisfied with our response, you have the right to make a complaint to the Office of the Privacy Commissioner (privacy.org.nz) — the independent authority for privacy matters in New Zealand. Phone: 0800 803 909.